• February 18, 2015

    DCC's Nort Salz to Present at NAMIC's 2015 Management Conference

    Deep Customer Connections' CEO Nort Salz has been chosen by NAMIC to speak at its annual Management Conference on Tuesday, June 23, 2015 on the topic of taking care of customers in the independent agency distribution channel. The event will take place at The Coeur d'Alene Resort in Coeur d' Alene, Idaho.

    Based on recent research conducted in conjunction with Carrier Management magazine, Nort will explore the transactional relationships between carrier, independent agent and policyholder in light of current technology trends and then reveal what agents say carriers can do to foster a more effective working relationship to provide the best products and services to policyholders.

    Participants will better understand the relative value of relationship and technology in the service of independent agents and policyholders as well as the question of who is their customer.

    Related links:
    NAMIC 2015 Management Conference - Agenda

"We are constantly contacted by consultants wanting to help us, but few know very much about the insurance business. Deep Customer Connections is very aware of the business, especially how the distribution system works for companies that use the independent agency system, and we find that very refreshing." - Randy Ramlo,
United Fire Group

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