If you make it easier for agents to write
more business with you, they will.

If you make it easier for agents to write more business with you, they will.

About DCC

Everything we do revolves around one simple but powerful premise:

“If you make it easier for agents to do more business with you, they will.”

Our vision is bold — to make property and casualty carriers and their agents stronger and more prosperous as they deliver protection to people and businesses.

With competitive metrics gleaned from your agents and analyzed through the impartial lens of the DCC Index, you will gain unparalleled insight into the dynamics of P&C carrier-agent relationships. Our clients find reliable answers to questions such as:

  • What are our strengths and vulnerabilities as experienced by our customers?
  • How does our performance compare to that of key competitors and other benchmark groups?
  • What are our improvement opportunities and priorities?
  • What should be our strategic focus?

Building on essential knowledge from DCC market intelligence, we work with each client to pinpoint and prioritize opportunities for improvement, and then implement effective initiatives to earn more profitable business.

"We distribute exclusively through independent agents, and making it easier for them to do business with us is one of our most critical success factors. DCC helped us identify both our strengths and weaknesses and prioritize our investments in service improvements."

James Berry, Vice President of Underwriting
Safety Insurance Company

Safety Insurance


Grounded in a deep understanding of the property and casualty insurance industry, the DCC Index has become the industry standard for carriers who want to leverage agent relationships to earn more business.


Well versed in the ever-changing distribution dynamics of the P&C insurance industry, our team brings broad perspective and depth of experience to each and every engagement.


Learn more about our forward-thinking clients and how they use the Deep Customer Connections advantage to help drive meaningful change within their organizations.

Independent agents agree that ease of doing business is critical in choosing which P&C carrier gets their business.