by Jason Bogart | Jun 29, 2021 | Behaviors, Leadership, Underwriting
In our last article we discussed how underwriting responsiveness impacts the value of technology transformation. Underwriting Responsiveness remains the #1 opportunity for P&C carriers to improve their agents’ ease of business experience. In 2020, only 38% of the... by Jason Bogart | Jun 1, 2021 | Behaviors, Technology, Underwriting
A friend of mine loves fast cars. Recently he went to a “tuner” school where they taught him how to enhance a normal automobile from its factory settings up to 1000 horsepower. To put this in perspective, a NASCAR racing engine produces about 750 horsepower. “Tuning”... by Jason Bogart | May 5, 2021 | Agent Perspective, Ease of Business
“Every morning in Africa, a gazelle wakes up, it knows it must outrun the fastest lion or it will be killed. Every morning in Africa, a lion wakes up. It knows it must run faster than the slowest gazelle, or it will starve. It doesn’t matter whether you’re the lion or... by Jason Bogart | Apr 6, 2021 | Agent Perspective, Behaviors
Data from Independent Agents indicates that they crave a shared feeling of common purpose with their P & C insurance carriers. This is almost as important to agents as excellent service with underwriting and claims. We discussed this dynamic in a prior blog... by Jason Bogart | Mar 10, 2021 | Agent Perspective, Ease of Business, Process
2020 was a year that many of us are happy to see in the rear view mirror. For the P&C Industry it presented large challenges. The pandemic required companies to quickly transition to remote work. We had to learn new processes and get used to communicating in new... by Jason Bogart | Feb 17, 2021 | Claims, Process, Technology, Underwriting
Many of us have heard that blockchain will change the way we do business. It will make our transactions more secure and efficient. I must admit that, until recently, I have been more baffled than intrigued by blockchain. However, this Podcast went a long way towards... by Jason Bogart | Jan 20, 2021 | Behaviors, Change Management, Leadership, Underwriting
In a previous article, Flexibility Improves Ease of Business & Underwriting Profitability, we discussed the value of profitable underwriting flexibility and identified four steps to achieve it with your agents. In this article we take a closer look at how... by Jason Bogart | Dec 9, 2020 | Leadership
Today I’d like to share some insights into Deep Customer Connections from a more personal perspective. Recently Deep Customer Connections founder Nort Salz and I were interviewed for the podcast Beyond Juris, Episode #4. Check out the interview below, or the podcast... by Jason Bogart | Nov 11, 2020 | Ease of Business, Underwriting
Metrics from Independent Agents consistently show that improving responsiveness is the single greatest opportunity for P&C Carriers to improve ease of business—a critical consideration in choosing which carrier gets their business. You may be inclined to think... by Jason Bogart | Oct 6, 2020 | Change Management, Leadership, Technology
Agents place the bulk of their business with insurance carriers that excel in ease of business. Many carrier executives talk about the importance of ease of business with agents. Yet our data shows that, for the P/C industry as a whole, meaningful change has been very... 