Insurance Carrier & Agency
CONNECTIONS BLOG
Insurance Carrier & Agency CONNECTIONS BLOG
Bo Eaton Joins Deep Customer Connections
It is my pleasure to welcome Bo Eaton, a skilled and energetic insurance professional, to the Deep Customer Connections family. I’m delighted that Bo has chosen to focus his passion for innovation, business intelligence, and technology on serving DCC’s clients. As...
What Does an Avocado Farmer Have in Common with the Insurance Industry?
This morning I read an insightful Harvard Business Review article that was recommended by a member of our DCC Innovators Group—Bringing True Strategic Foresight Back to Business by Amy Webb. (Thank you, Jeff!) The author identified a major challenge faced by many...
How to Improve Underwriting Judgement & Accuracy
Previously in this 3-part series we discussed how inaccuracy in underwriting judgements depresses profit and growth for insurance carriers. Then we explored some of the root causes of inaccuracy and the importance of achieving greater consistency. Today we present...
Barriers to Underwriting Accuracy & Profitable Flexibility
This article follows up on our previous article How Underwriting Accuracy Improves Profit & Growth. In that article we shared how inaccuracy in underwriting judgements undercuts a carrier’s profitability. In this article, we examine some of the root causes of...
How Underwriting Accuracy Improves Profit & Growth
I was recently introduced to a book that I highly recommend to all P&C insurance executives: Noise: A Flaw in Human Judgement by Daniel Kahneman, Oliver Sibony and Cass R Sunstein. While it applies to any business, it includes insightful suggestions that can help...
Four P/C Carriers Named DCC Elite for 2024
Certified in Ease of Business by Independent Agents We're delighted to award DCC Elite® certification to four property and casualty insurance carriers for 2024. The honor represents exceptional performance in, and commitment to, ease of business as experienced by...
Carrier Strategies
Reprinted with permission of Burand & Associates, LLC. The emphasis is our own. I was speaking with a COO regarding carrier strategies. He is knowledgeable and one of those people who tries to do things the right way the first time. Our conversation ended with him...
Hold Disruptors at Bay with Fast and Efficient Transactions
This is the fifth and conclusive article in our series that began with Four Barriers that Carrier Technology Cannot Fix. We have already shared ideas for fixing three common barriers to improved growth and profit: 1) not providing a clear, consistent appetite; 2) not...
Simplify Your Underwriting Decisions to Improve Growth and Decrease Expense
A couple of months ago we wrote an article called Four Barriers that Carrier Technology Cannot Fix. Then we discussed the first two barriers: 1) not providing a clear, consistent appetite and 2) not offering quick and easy access to knowledgeable underwriters....
Five P/C Carriers Awarded DCC Elite Status for 2023
Certified in Ease of Business by Independent Agents Please join me in extending hearty congratulations to five remarkable property and casualty insurance carriers for achieving DCC Elite® certification for 2023. The honor represents exceptional performance in, and...