Insurance Carrier & Agency
CONNECTIONS BLOG
Insurance Carrier & Agency CONNECTIONS BLOG
Carrier Strategies
Reprinted with permission of Burand & Associates, LLC. The emphasis is our own. I was speaking with a COO regarding carrier strategies. He is knowledgeable and one of those people who tries to do things the right way the first time. Our conversation ended with him...
Hold Disruptors at Bay with Fast and Efficient Transactions
This is the fifth and conclusive article in our series that began with Four Barriers that Carrier Technology Cannot Fix. We have already shared ideas for fixing three common barriers to improved growth and profit: 1) not providing a clear, consistent appetite; 2) not...
Simplify Your Underwriting Decisions to Improve Growth and Decrease Expense
A couple of months ago we wrote an article called Four Barriers that Carrier Technology Cannot Fix. Then we discussed the first two barriers: 1) not providing a clear, consistent appetite and 2) not offering quick and easy access to knowledgeable underwriters....
Five P/C Carriers Awarded DCC Elite Status for 2023
Certified in Ease of Business by Independent Agents Please join me in extending hearty congratulations to five remarkable property and casualty insurance carriers for achieving DCC Elite® certification for 2023. The honor represents exceptional performance in, and...
Want to Improve Growth and Decrease Expense? Just Answer the Phone
In our last article, we discussed how having a clear underwriting appetite leads to improved growth and lower expense ratios. A lack of a clear underwriting appetite is a self-inflicted wound. But agents tell us that carriers inflict even more egregious self-harm. One...
Improve Growth & Expense Ratios with a Clear Underwriting Appetite
In our last blog article, we discussed Four Ease-of-Business Barriers that Carrier Technology Cannot Fix. In this article we dig deeper into the first barrier: not being clear about what business you want. A carrier’s underwriting appetite outlines the...
Four Ease-of-Business Barriers that Carrier Technology Alone Cannot Fix
When we help client P&C carriers measure their agents’ ease-of-business experiences, technology rarely emerges as the primary reason agents place business with other carriers. Yet many carrier executives allocate a great deal of their strategic focus and...
Leadership to Successfully Navigate the Great Resignation
It’s never been more difficult to hire and keep talent. Yet hiring and keeping top-notch underwriters and claims professionals is mandatory for insurance carriers who wish to differentiate themselves through ease of business. Agents—particularly those who specialize...
What is Most Important to Millennial P&C Agents?
Since 2016, the Millennial generation (aged 25 to 40) has outnumbered Gen X (aged 41-56) and Baby Boomers (aged 57 to 75) as the largest percentage of the U.S. workforce. Millennials are driving the future of the property and casualty insurance industry. Carriers with...
Five P/C Carriers Earn DCC Elite Status for 2022
Certified in Ease of Business by Independent Agents We’re thrilled to announce that Deep Customer Connections has awarded 2022 DCC Elite™ certification to five property and casualty insurance carriers. The honor represents exceptional performance in, and commitment...