by Jason Bogart | Apr 30, 2025 | Ease of Business, Leadership
Starting in 2023, agents began reporting widespread deterioration in ease of business with many of their carriers. According to DCC data, this trend continued in 2024, with many independent agents feeling that their carriers were not holding leaders and service... by Bo Eaton | Apr 8, 2025 | Ease of Business, Underwriting
In 2024, carriers distributing through independent agents again failed to make progress against the biggest barrier in their quest for Ease of Business, a factor agents say is critical to their decisions on where to place business. According to agents, inefficient... by Jason Bogart | Feb 18, 2025 | Ease of Business
Many P&C carriers have long recognized Ease of Business (EOB) as a strategic differentiator with their independent agents. A recent collaboration with Burand and Associates has confirmed this theory by identifying a significant correlation between the DCC Ease of... by Jason Bogart | Aug 29, 2023 | Ease of Business
Certified in Ease of Business by Independent Agents We’re delighted to award DCC Elite® certification to four property and casualty insurance carriers for 2024. The honor represents exceptional performance in, and commitment to, ease of business as experienced... by Jason Bogart | Sep 13, 2022 | Agent Perspective, Ease of Business
Certified in Ease of Business by Independent Agents Please join me in extending hearty congratulations to five remarkable property and casualty insurance carriers for achieving DCC Elite® certification for 2023. The honor represents exceptional performance in, and... by Jason Bogart | Sep 14, 2021 | Agent Perspective, Ease of Business
Certified in Ease of Business by Independent Agents We’re thrilled to announce that Deep Customer Connections has awarded 2022 DCC Elite™ certification to five property and casualty insurance carriers. The honor represents exceptional performance in, and commitment... by Jason Bogart | May 5, 2021 | Agent Perspective, Ease of Business
“Every morning in Africa, a gazelle wakes up, it knows it must outrun the fastest lion or it will be killed. Every morning in Africa, a lion wakes up. It knows it must run faster than the slowest gazelle, or it will starve. It doesn’t matter whether you’re the lion or... by Jason Bogart | Mar 10, 2021 | Agent Perspective, Ease of Business, Process
2020 was a year that many of us are happy to see in the rear view mirror. For the P&C Industry it presented large challenges. The pandemic required companies to quickly transition to remote work. We had to learn new processes and get used to communicating in new... by Jason Bogart | Nov 11, 2020 | Ease of Business, Underwriting
Metrics from Independent Agents consistently show that improving responsiveness is the single greatest opportunity for P&C Carriers to improve ease of business—a critical consideration in choosing which carrier gets their business. You may be inclined to think... 