The #1 Opportunity for P&C Carriers – Improved Responsiveness
Metrics from Independent Agents consistently show that improving responsiveness is the single greatest opportunity for P&C Carriers to improve ease of business—a critical consideration in choosing which carrier gets their business. You may be inclined to think...Key Characteristics & Behaviors of Champion Problem Solvers
Flexibility is the key to stability — John Wooden As an underwriting leader I’ve worked with many talented underwriters. Some of these stood apart as champion problem solvers that routinely wrote more profitable business than their peers. This made me wonder about...Flexibility Improves Ease of Business & Underwriting Profitability
In our last article we discussed the importance of carriers and agents establishing and working towards a common purpose. To achieve this feeling of common purpose, it is important for carriers to be perceived as flexible. Specifically, the data shows that an agent’s...The Role of Technology in Agent/Carrier Relationships
Claims and underwriting continue to be of greater importance to property and casualty insurance agents than carrier technology. However, for ease of business, technology is a crucial tool in several ways.