What is DCC Elite^® Certification?

Many insurance carriers claim to make it easy for their agents to write business, but few apply rigorous metrics to ensure they live up to their promises.

DCC Elite carriers are certified in ease of business by their own agent network when compared to other carriers vying for the same business. Certification requires two levels of qualification.

• A carrier must demonstrate mastery in ease of business as verified by Deep Customer Connections’ standardized metrics and competitive benchmarks.
• Eligible carriers must pledge to implement strategies to further improve their performance in ease of business factors.

The DCC Elite program honors carriers who commit to ongoing excellence in serving agents.