If you make it easier for agents to write
more business with you, they will.

If you make it easier for agents to write more business with you, they will.

Our Clients

Our clients include respected property and casualty insurance carriers, such as:

 

  • Bankers Insurance Group
  • Builders Mutual
  • EMC Insurance
  • Encova Insurance
  • Germania Insurance
  • MMG Insurance
  • Mutual of Enumclaw
  • Ohio Mutual Insurance Group
  • Quincy Mutual
  • Safety Insurance
  • SECURA Insurance
  • United Fire Group
  • Utica First
  • WCF Insurance

CORE ELEMENT OF OUR LONG-TERM STRATEGY

“As our single method of acquiring new Members, Independent Agents are our lifeline to success. Making it as easy as possible for them to do business with us is a core element of our long-term strategy. The DCC Pulse program helps us excel in those areas most important to our Agency partners.”
— Eric Nelson, CPCU, ARP, President and CEO, Mutual of Enumclaw

 

HELPS DELIVER INNOVATIVE SOLUTIONS & EXCEPTIONAL SERVICE

“Providing financial security at the time of a loss is the bedrock of our business, and our independent agents rely on us to have the right products and services for our commercial policyholders. Taking the time to really listen to agent partners and analyze the insights in DCC results strengthens our relationships and helps us deliver the innovative solutions and exceptional service that drive a mutually successful future.”
Scott Jean, President and CEO, EMC Insurance Companies

 

VALUABLE INSIGHTS TO PRIORITIZE INVESTMENTS

“We distribute exclusively through independent agents and making it easier for them to do business with us is one of our most critical success factors. Deep Customer Connections helped us identify both our strengths and weaknesses and prioritize our investments in service improvements.”
— James Berry, Vice President of Underwriting, Safety Insurance Company

THE DCC STORY

Grounded in a deep understanding of the property and casualty insurance industry, the DCC Index has become the industry standard for carriers who want to leverage agent relationships to earn more business.

MEET OUR TEAM

Well versed in the ever-changing distribution dynamics of the P&C insurance industry, our team brings broad perspective and depth of experience to each and every engagement.

MEET OUR CLIENTS

Learn more about our forward-thinking clients and how they use the Deep Customer Connections advantage to help drive meaningful change within their organizations.

98% AGREE
Independent agents agree that ease of doing business is critical in choosing which P&C carrier gets their business.

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