by Jason Bogart | Dec 14, 2023 | Leadership, Underwriting
Previously in this 3-part series we discussed how inaccuracy in underwriting judgements depresses profit and growth for insurance carriers. Then we explored some of the root causes of inaccuracy and the importance of achieving greater consistency. Today we present... by Jason Bogart | Nov 8, 2023 | Leadership, Underwriting
This article follows up on our previous article How Underwriting Accuracy Improves Profit & Growth. In that article we shared how inaccuracy in underwriting judgements undercuts a carrier’s profitability. In this article, we examine some of the root causes of... by Jason Bogart | Oct 17, 2023 | Leadership, Underwriting
I was recently introduced to a book that I highly recommend to all P&C insurance executives: Noise: A Flaw in Human Judgement by Daniel Kahneman, Oliver Sibony and Cass R Sunstein. While it applies to any business, it includes insightful suggestions that can help... by Chris Burand | Apr 10, 2023 | Leadership, Process, Technology
Reprinted with permission of Burand & Associates, LLC. The emphasis is our own. I was speaking with a COO regarding carrier strategies. He is knowledgeable and one of those people who tries to do things the right way the first time. Our conversation ended with him... by Jason Bogart | Aug 2, 2022 | Leadership, Underwriting
In our last article, we discussed how having a clear underwriting appetite leads to improved growth and lower expense ratios. A lack of a clear underwriting appetite is a self-inflicted wound. But agents tell us that carriers inflict even more egregious self-harm. One... by Jason Bogart | Jul 14, 2022 | Leadership, Underwriting
In our last blog article, we discussed Four Ease-of-Business Barriers that Carrier Technology Cannot Fix. In this article we dig deeper into the first barrier: not being clear about what business you want. A carrier’s underwriting appetite outlines the... by Jason Bogart | May 10, 2022 | Leadership, Underwriting
It’s never been more difficult to hire and keep talent. Yet hiring and keeping top-notch underwriters and claims professionals is mandatory for insurance carriers who wish to differentiate themselves through ease of business. Agents—particularly those who specialize... by Jason Bogart | Jun 29, 2021 | Behaviors, Leadership, Underwriting
In our last article we discussed how underwriting responsiveness impacts the value of technology transformation. Underwriting Responsiveness remains the #1 opportunity for P&C carriers to improve their agents’ ease of business experience. In 2020, only 38% of the... by Jason Bogart | Jan 20, 2021 | Behaviors, Change Management, Leadership, Underwriting
In a previous article, Flexibility Improves Ease of Business & Underwriting Profitability, we discussed the value of profitable underwriting flexibility and identified four steps to achieve it with your agents. In this article we take a closer look at how... 