by Jason Bogart | Jun 29, 2021 | Behaviors, Leadership, Underwriting
In our last article we discussed how underwriting responsiveness impacts the value of technology transformation. Underwriting Responsiveness remains the #1 opportunity for P&C carriers to improve their agents’ ease of business experience. In 2020, only 38% of the... by Jason Bogart | Jan 20, 2021 | Behaviors, Change Management, Leadership, Underwriting
In a previous article, Flexibility Improves Ease of Business & Underwriting Profitability, we discussed the value of profitable underwriting flexibility and identified four steps to achieve it with your agents. In this article we take a closer look at how... by Jason Bogart | Dec 9, 2020 | Leadership
Today I’d like to share some insights into Deep Customer Connections from a more personal perspective. Recently Deep Customer Connections founder Nort Salz and I were interviewed for the podcast Beyond Juris, Episode #4. Check out the interview below, or the podcast... by Jason Bogart | Oct 6, 2020 | Change Management, Leadership, Technology
Agents place the bulk of their business with insurance carriers that excel in ease of business. Many carrier executives talk about the importance of ease of business with agents. Yet our data shows that, for the P/C industry as a whole, meaningful change has been very... by Jason Bogart | Sep 1, 2020 | Change Management, Leadership
At DCC we gather data from Independent Agents that gets to the heart of how easy it is for them to do business with P&C Carriers. We analyze the data using the DCC Index to give our clients a clear awareness of their improvement opportunities, and we point them to... 