Data-driven P&C Agent Loyalty

Data-driven P&C Agent Loyalty

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Four Ease-of-Business Barriers that Carrier Technology Alone Cannot Fix

by Jason Bogart | Jun 6, 2022 | Change Management, Process

When we help client P&C carriers measure their agents’ ease-of-business experiences, technology rarely emerges as the  primary reason agents place business with other carriers. Yet many carrier executives allocate a great deal of their strategic focus and...

Nurturing Profitable Underwriting Flexibility

by Jason Bogart | Jan 20, 2021 | Behaviors, Change Management, Leadership, Underwriting

In a previous article, Flexibility Improves Ease of Business & Underwriting Profitability, we discussed the value of profitable underwriting flexibility and identified four steps to achieve it with your agents. In this article we take a closer look at how...

COVID-19 Creates Opportunity to Lead Digital Transformation

by Jason Bogart | Oct 6, 2020 | Change Management, Leadership, Technology

Agents place the bulk of their business with insurance carriers that excel in ease of business. Many carrier executives talk about the importance of ease of business with agents. Yet our data shows that, for the P/C industry as a whole, meaningful change has been very...

How to Seize Opportunities by Leading Change

by Jason Bogart | Sep 1, 2020 | Change Management, Leadership

At DCC we gather data from Independent Agents that gets to the heart of how easy it is for them to do business with P&C Carriers. We analyze the data using the DCC Index to give our clients a clear awareness of their improvement opportunities, and we point them to...

Recent Posts

  • Want to Improve Growth and Decrease Expense? Just Answer the Phone
  • Improve Growth & Expense Ratios with a Clear Underwriting Appetite
  • Four Ease-of-Business Barriers that Carrier Technology Alone Cannot Fix
  • Leadership to Successfully Navigate the Great Resignation
  • What is Most Important to Millennial P&C Agents?

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