by Jason Bogart | Jun 6, 2022 | Change Management, Process
When we help client P&C carriers measure their agents’ ease-of-business experiences, technology rarely emerges as the primary reason agents place business with other carriers. Yet many carrier executives allocate a great deal of their strategic focus and... by Jason Bogart | Jan 20, 2021 | Behaviors, Change Management, Leadership, Underwriting
In a previous article, Flexibility Improves Ease of Business & Underwriting Profitability, we discussed the value of profitable underwriting flexibility and identified four steps to achieve it with your agents. In this article we take a closer look at how... by Jason Bogart | Oct 6, 2020 | Change Management, Leadership, Technology
Agents place the bulk of their business with insurance carriers that excel in ease of business. Many carrier executives talk about the importance of ease of business with agents. Yet our data shows that, for the P/C industry as a whole, meaningful change has been very... by Jason Bogart | Sep 1, 2020 | Change Management, Leadership
At DCC we gather data from Independent Agents that gets to the heart of how easy it is for them to do business with P&C Carriers. We analyze the data using the DCC Index to give our clients a clear awareness of their improvement opportunities, and we point them to... 