by Jason Bogart | May 5, 2021 | Agent Perspective, Ease of Business
“Every morning in Africa, a gazelle wakes up, it knows it must outrun the fastest lion or it will be killed. Every morning in Africa, a lion wakes up. It knows it must run faster than the slowest gazelle, or it will starve. It doesn’t matter whether you’re the lion or... by Jason Bogart | Apr 6, 2021 | Agent Perspective, Behaviors
Data from Independent Agents indicates that they crave a shared feeling of common purpose with their P & C insurance carriers. This is almost as important to agents as excellent service with underwriting and claims. We discussed this dynamic in a prior blog... by Jason Bogart | Mar 10, 2021 | Agent Perspective, Ease of Business, Process
2020 was a year that many of us are happy to see in the rear view mirror. For the P&C Industry it presented large challenges. The pandemic required companies to quickly transition to remote work. We had to learn new processes and get used to communicating in new... by Amy Lantz | Sep 15, 2020 | Agent Perspective, Ease of Business
Certified in Ease of Business by Independent Agents We’re delighted to announce that Deep Customer Connections has awarded 2021 DCC Elite™ certification to five property and casualty insurance carriers. The honor represents exceptional performance in, and commitment... by Jason Bogart | Jun 9, 2020 | Agent Perspective, Underwriting
In our last article we discussed the importance of carriers and agents establishing and working towards a common purpose. To achieve this feeling of common purpose, it is important for carriers to be perceived as flexible. Specifically, the data shows that an agent’s... by Jason Bogart | May 19, 2020 | Agent Perspective, Ease of Business
COVID-19 struck forcefully at dizzying human cost, in turn pushing our economy to rapidly cycle from prosperity to a downturn. While we all hope this challenge will be short lived, it is going to be much more difficult for insurance carriers and agents to grow—or even... by Jason Bogart | Apr 14, 2020 | Agent Perspective, Claims, Underwriting
In times of uncertainty and change we are tempted to try to fix everything all at once. However, in my experience, it is far more effective to identify those things that are crucially important and focus on those first. I learned this the hard way as a new branch... 