by Jason Bogart | Feb 27, 2024 | Agent Perspective, Change Management
This morning I read an insightful Harvard Business Review article that was recommended by a member of our DCC Innovators Group—Bringing True Strategic Foresight Back to Business by Amy Webb. (Thank you, Jeff!) The author identified a major challenge faced by many... by Jason Bogart | Feb 28, 2023 | Agent Perspective, Process
This is the fifth and conclusive article in our series that began with Four Barriers that Carrier Technology Cannot Fix. We have already shared ideas for fixing three common barriers to improved growth and profit: 1) not providing a clear, consistent appetite; 2) not... by Jason Bogart | Sep 13, 2022 | Agent Perspective, Ease of Business
Certified in Ease of Business by Independent Agents Please join me in extending hearty congratulations to five remarkable property and casualty insurance carriers for achieving DCC Elite® certification for 2023. The honor represents exceptional performance in, and... by Jason Bogart | Sep 14, 2021 | Agent Perspective, Ease of Business
Certified in Ease of Business by Independent Agents We’re thrilled to announce that Deep Customer Connections has awarded 2022 DCC Elite™ certification to five property and casualty insurance carriers. The honor represents exceptional performance in, and commitment... by Jason Bogart | Jul 27, 2021 | Agent Perspective, Underwriting
Previously we talked about the importance of Underwriting Flexibility to P&C insurance agents, especially for agents who write Commercial Lines. Agents place more of their best business with carriers that they perceive to be flexible in their underwriting. If you... by Jason Bogart | May 5, 2021 | Agent Perspective, Ease of Business
“Every morning in Africa, a gazelle wakes up, it knows it must outrun the fastest lion or it will be killed. Every morning in Africa, a lion wakes up. It knows it must run faster than the slowest gazelle, or it will starve. It doesn’t matter whether you’re the lion or... by Jason Bogart | Apr 6, 2021 | Agent Perspective, Behaviors
Data from Independent Agents indicates that they crave a shared feeling of common purpose with their P & C insurance carriers. This is almost as important to agents as excellent service with underwriting and claims. We discussed this dynamic in a prior blog... by Jason Bogart | Mar 10, 2021 | Agent Perspective, Ease of Business, Process
2020 was a year that many of us are happy to see in the rear view mirror. For the P&C Industry it presented large challenges. The pandemic required companies to quickly transition to remote work. We had to learn new processes and get used to communicating in new... by Amy Lantz | Sep 15, 2020 | Agent Perspective, Ease of Business
Certified in Ease of Business by Independent Agents We’re delighted to announce that Deep Customer Connections has awarded 2021 DCC Elite™ certification to five property and casualty insurance carriers. The honor represents exceptional performance in, and commitment... 