by Jason Bogart | Mar 10, 2021 | Agent Perspective, Ease of Business, Process
2020 was a year that many of us are happy to see in the rear view mirror. For the P&C Industry it presented large challenges. The pandemic required companies to quickly transition to remote work. We had to learn new processes and get used to communicating in new... by Jason Bogart | Nov 11, 2020 | Ease of Business, Underwriting
Metrics from Independent Agents consistently show that improving responsiveness is the single greatest opportunity for P&C Carriers to improve ease of business—a critical consideration in choosing which carrier gets their business. You may be inclined to think... by Amy Lantz | Sep 15, 2020 | Agent Perspective, Ease of Business
Certified in Ease of Business by Independent Agents We’re delighted to announce that Deep Customer Connections has awarded 2021 DCC Elite™ certification to five property and casualty insurance carriers. The honor represents exceptional performance in, and commitment... by Jason Bogart | Jul 29, 2020 | Claims, Ease of Business
An agent from Kansas once shared a claims story with me that I have never forgotten. It demonstrates how important we are to the people we serve and, in particular, how important it is that we are quick and fair in our CLAIMS HANDLING. It was 9:45 PM on May 4, 2007... by Jason Bogart | May 19, 2020 | Agent Perspective, Ease of Business
COVID-19 struck forcefully at dizzying human cost, in turn pushing our economy to rapidly cycle from prosperity to a downturn. While we all hope this challenge will be short lived, it is going to be much more difficult for insurance carriers and agents to grow—or even... by Jason Bogart | Apr 8, 2020 | Ease of Business
This is the first edition of what we want to be an ongoing discussion. The purpose will be to provide advice that helps Insurance Carriers and their Independent Agents thrive together in this era of uncertainty and change. My father and his brothers were born into a... 